"Czech Post office, I hate you"- me
I have never been a huge supporter of the Czech Post office, and neither have my Czech compatriots. I find that my love for them, as a government organization, dissolved when in 2008, I had "new" items in my box after someone is Customs (celnice) decided to pillage my special delivery full of goodies from my mother. *My hatred for the Foreign Police however far out weighs anything that the Czech Post can throw at me... try waiting 8 months for your visa* There are those moments though that I think that the Czech Post, with all of their incompetence, could, one day actually pass the idiocy of the Foreign Police to take top reign as the most useless organization of the Czech Republic. Today was one of those days.
2 months ago my sister sent my Christmas present, a Martha Stewart cookbook, to my address in the Czech Republic assuming that a month would be sufficient time for my great book to travel a 1/4 of the way across the world to reach me. It wasn't like it was going to somewhere in the middle of Pakistan! After many flustered phone calls and emails Katie was finally able to track my package and after a long haul over Alabama, Georgia, the Atlanta Ocean, and Germany, my sweet little cook book made it to the Czech Republic.
As is general custom in this country, the "delivery" lady never rings you to inform you that she is downstairs with your package, she just leaves a nice little note stating that you must pick up your package (because she was unable to reach you), usually in the middle of no where Prague far away from your actual address and of course, you have to do it with in two weeks of receiving this letter or said package returns to the country of origin. Excellent!
Anyone who has lived abroad or in the Czech Republic will tell you to ALWAYS expect the worse when going to any Post office. You won't get chipper people or customer service. You will however be met with glares, people who repeat, "I don't understand"- in Czech, and people who LOVE to take 15 minutes to type in three words into their computer. As always, I left my house expecting to have to deal with some sort of problem knowing I would probably have to come out to the middle of no where a second or third time because NOTHING is ever done right the first time here. (Unfortunately, you get used to it after a while and it seems normal). Before leaving the house I grabbed my paper needed to collect my package, a bunch of ID's and credit cards (in case they decided that I needed to pay tax on my package) and started off on my 20 minute hike through the Prague 10 district.
There is something reassuring to be said about entering a communist panel building that is now home to the Post Office for Prague 10. For starters, you know what type of people to expect in the building and you know what type of interior your are in for. For the amount of times that I have gone to countless government institutions these two things hold true- communist building usually means grumpy people and the worst interiors you will ever see in your life (this also counts for hospitals as well).I was fully prepared for problems, as so often is the case any time you have to go somewhere that the Czech Government controls. I handed my slip of paper to the lady behind the glass counter and waited patiently for my package. After looking for 5 minutes she came back, package in hand, and asked for my passport. I of course, didn't have it on me so handed her no less than 5 different forms of identification. She refused to give me my package saying that the forms of I.D. I had presented were not, "good enough" and advised me to get my passport and come back. I asked for my slip of paper and she refused to give it to me.. sighting that she "lost" it. The next thing I knew two other Czech woman got involved telling the woman behind the glass counter that my paper was next to her, that she knew it, and to stop being stupid just because I was a foreigner. After rolling her eyes and seeing that more people were about to get involved, she reluctantly handed over my paper. I thanked the nice Czech woman and went back home to collect my passport.
Finally, four hours later, I was back at the post office where a very nice, younger Czech girl served me and was so polite that I almost forgot where I was. My package, after two months of running around America and Europe was finally received. Thank you Katie for all of your hard work to make sure that my package got to me for Christmas.... I love my Martha Stewart cook book!